DoubleTree by Hilton Dartford Bridge

Big rooms , very clean hotel . Anastasia at the reception was extremely friendly and kind.

Lovely friendly approachable staff all round. Manager was very attentive and Shyama in the breakfast lounge was very hospitable and friendly. The breakfast buffet was reasonable but not the best to be honest no mushrooms and the sausages were not good quality. The children were given drawings and puzzles to do whilst they were waiting for their evening meals. The children's menu was good and the pizza was delicious. The inclusive adult menu was not great a lot of chicken breast meals in some form or another but it can work for a few days. Seating areas a lovely and comfortable, leading out to the bar area and then the large lobby area with ample seating and snack shop. The room was lovely and big with complementary water popcorn and chocolates. The beds were super comfy. The gym was very well equipped (one of the best) and the sauna, steam and swimming pool were great and accessible with lounge areas to chill. Lots of car parking all around the hotel. If you walk to the right of the hotel and go along a path you come to a beautiful river space with eating places, a variety of bird species and lovely wildlife.

Was very well presented and clean. The gym, swimming pool and sauna facilities were spot on also. Staff were very helpful and professional. Room was very up to date and spacious, and our sleep was perfect due to comfortable bed.

The bed was comfortable, room was spotless and the location was perfect. More importantly, we had the pleasure of being served by Ellie during our visit. From the moment we sat down, Ellie was attentive, professional, and genuinely friendly. She anticipated every need with a warm demeanour. Her professionalism shone through in every interaction, and her attention to detail ensured that everything was perfect. Ellie embodies the qualities of an excellent host, and her outstanding service added a personal touch to our visit. It's rare to come across someone who strikes the perfect balance of efficiency and kindness. I hope the hotel recognizes what a gem they have in Ellie—she truly elevates the guest experience. Thank you, Ellie, for making our visit so enjoyable.

Briiliant breakfast and coffee. So much choice. Great spa, small but well equpped and not too busy. A lovely spacious room. Comfortable, warm bed and enough pillows. No booking required which was convenient. Lovely massage (booking required). Clean facilities. Helpful, happy and friendly staff. The area was surrounded by major roads but well hidden by clever bushes, double glazing and curtains. Dinner was well presented and tasty. Good portion sizes. Close to Bluewater and easy transport links.